Shipping Policy
UK
Free tracked delivery in the UK. It will take up to 2-4 working days from dispatch for you to receive your parcel.
USA
All U.S orders are shipped with tracking. You will receive your tracking number via email once your order has been dispatched.
- Estimated Delivery Time: 5–10 business day
Delays & Customs
–10 business day While most orders arrive within the estimated timeframe, delays can occasionally occur due to:
- Customs processing
- High shipping volumes
- carrier delays
We recommend allowing a few extra days during busy periods
Customs & Duties
Customs processing For U.S Customers;
Most orders under $800 are delivered duty - free meaning you should not incur additional charges. However, in rare cases fee may apply and are the responsibility of the customer.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
CANADA
- Estimated Delivery Time: 6–12 business days
- Shipping Cost: Calculated at checkout or shown at checkout
All orders are shipped from the United Kingdom using tracked delivery services.
Duties & Taxes
Orders shipped to Canada may be subject to import duties, taxes, and customs fees upon arrival.
These charges are determined by Canadian customs and are not included in our shipping fees.
Please note:
- These fees are the responsibility of the customer
- We are unable to predict or control these charges
Important Information
If a package is refused due to unpaid customs fees:
- The return shipping cost and any additional fees will be deducted from your refund
Our Recommendation
To avoid unexpected charges, we recommend:
- Being aware of your country’s import policies
- Contacting your local customs office for more information
EUROPE SHIPPING
We ship across Europe with reliable tracked delivery.
- Estimated Delivery Time: 5–10 business days
- Shipping Cost: Calculated at checkout
All orders are dispatched from the United Kingdom and shipped using trusted international carriers.
Tracking Your Order
All European orders include tracking. You will receive your tracking number via email once your order has been dispatched.
Please allow 24–48 hours for tracking updates to appear.
Delivery Information
While most orders arrive within the estimated timeframe, occasional delays may occur due to:
- Local courier processing
- High seasonal demand
- Customs clearance in certain countries
We recommend allowing a few additional days during busy periods.
Duties & Taxes
Orders shipped to Europe may be subject to import duties, VAT, or customs fees depending on your country.
Lost or Delayed Orders
If your order hasn’t arrived within 14 business days, please contact us and we’ll help resolve the issue as quickly as possible.
Need Help?
If you have any questions about your order or shipping, feel free to contact us:
We’re always happy to help.