FAQs

Do you ship parcels to my Country?

We are currently only shipping parcels to the UK.

We will be shipping worldwide soon

What is the cost of Shipping?

Standard shipping fee is £3.29 ( Tracked shipping)

When am I expected to receive my parcel?

The order will be dispatched in 1-3 business days. Once the parcel has been dispatched it will take 2-4 working days.

Would I be able to track my order?

You will receive an email with the tracking number once the order has been dispatched

Can I make changes to my order?

If there are any changes you need to notify about - please email us at info@nooltrends within 2 hours of your purchase. Please specify what needs to be changed in detail.

Do you do Refunds/Exchanges?

Yes we do, you have 14 days from the day you purchase  to refund/ exchange. Please look at our refunds/exchange page to get more information.

I have received a faulty item, what should I do?

Please email us at info@nooltrends.com with the order number, a description of the fault and an image of the faulty item.

I have received the wrong product, what should I do?

We are sorry you received the wrong product. Please email us at info@nooltrends.com with your order number and attach an image of the wrong product.